Chief Operating Officer

Chief Operating Officer

Trinity Church Wall Street

New York, NY   |   December 2, 2020

About Trinity Church Wall Street

Trinity Church Wall Street has been an integral part of New York City’s history for more than 300 years. It is a growing and inclusive Episcopal parish guided by its core values: faith, integrity, inclusiveness, compassion, social justice, and stewardship. More than 1200 members come from New York City and surrounding areas to form a racially, ethnically, and economically diverse congregation. Trinity Church and St. Paul’s Chapel are the cornerstones of the parish’s community life, worship, and mission and welcome more than three million visitors and pilgrims from around the world every year. Worship is at the center of parish life, with 20 services offered every week, many of which are streamed online and viewed by hundreds of thousands worldwide.

The strategic mission of Trinity is to work daily to build generations of faithful leadership, to build up neighborhoods, and to build financial capacity for holy service in New York City and around the world. As both a thriving New York City congregation and a global parish, Trinity has ties to communities and ministries seeking to serve and transform the world in Africa, Asia, and across the Americas.

Trinity’s outreach includes worship services six days per week in downtown New York City at Trinity Church and St. Paul’s Chapel; a food program seven days a week that serves people experiencing food insecurity; Trinity Commons, a free community space; the Trinity Retreat Center in West Cornwall, Connecticut; St. Margaret’s House, a 251-unit subsidized apartment building on Fulton Street for elderly and disabled residents; and many additional ministries that promote social justice, confront racism and inequality, and build neighborhoods and community. Trinity is also helping others build leadership and financial capacity, and recently entered into a formal partnership with Church Divinity School of the Pacific in Berkeley, CA to foster CDSP’s growth, deepen its impact, and promote the development of future leaders of the church.

Trinity Commons, scheduled to open in 2021, will thoughtfully and actively engage people on the issues of our time by providing opportunities for holistic exploration and growth. This warm and inviting space will offer a haven and resources for New Yorkers to reach their potential so all of NYC can thrive. Trinity Commons is housed at the headquarters, the heart and soul of Trinity Church Wall Street, occupying the first five floors of the 26-story high-rise at 76 Trinity Place, nestled behind the church. As a spiritual extension of the church, Trinity Commons will be a resource for the community—a safe welcoming space with high-quality programs for residents and visitors of all ages and backgrounds.

In all its ministries, Trinity endeavors to be a good steward of the gifts it has been given and embody compassion, integrity, and all its core values. Trinity’s music and arts ministry presents concerts and arts events throughout the year, carrying forward a long artistic heritage. The parish also provides a wide variety of educational opportunities, including workshops, lectures, retreats, and other events for all ages.

Trinity is led by The Reverend Phillip A. Jackson, who was named Priest-in-charge of Trinity Church Wall Street in January 2020. As Priest-in-charge, Rev. Jackson is the spiritual leader of the parish. A 23-member Vestry is the governing Board that manages the affairs of the Parish. Members are parish, community, and business leaders nominated from various fields to fill the significant stewardship needs. More than 200 staff support the ministry and the philanthropic, financial, and administrative operations.

Trinity enjoys a strong financial foundation due in large part to its significant real estate holdings, including Hudson Square, a seven-million-square foot portfolio of office and retail space in Lower Manhattan, managed in a joint venture with Norges Bank Investment Management and operating partner Hines. In 2019, Trinity’s portion of financial and real estate investments had a fair market value of over $6 billion, which funded $99.1 million of expenditures on ministry activities that included $34.0 million for parish programs and outreach ministries, $5.5 million for ministry communications and digital outreach, and $21.6 million in grants and gifts to other non-profits aligned with Trinity’s goals. Trinity’s overall operating budget in 2021 is targeted at approximately $180 million.

For more information on Trinity Church Wall Street, please visit www.trinitywallstreet.org.

The Opportunity

As a member of Trinity’s Senior Ministry Team (SMT) and an Officer of the Corporation, the Chief Operating Officer (COO) is a key actor in overall strategic planning and in the stewardship of Trinity’s resources in alignment with Trinity’s mission, vision, and core values.

Reporting to the Priest-in-charge, the COO works collaboratively to drive strategies, plans, systems, policies, procedures, and programs across the organization and effectively and efficiently manage the information flow required to accomplish these tasks with integrity and grace. The COO functions as a thought partner to both the Priest-in-charge and the Vestry to provide direction, vision, and support by overseeing several of the Church’s core functions: Finance; Investments; Grants; Trinity Commons; and Administration, including Human Resources, Communications, and Legal.

The COO is tasked with building a dynamic, tactical, and integrated finance and administration structure that encourages close partnership, fosters innovation, and provides leadership in the development and execution of strategies, approaches, and solutions to address both short and long-term complex, multi-factor, and intricate financial and operational issues of the organization. The COO will lead a team of 175 individuals including 8 direct reports.

The COO will have demonstrated high-level organizational and strategic planning skills with the ability to bring people together to evaluate multiple courses of action, chart a clear direction, and oversee the execution of high-profile programs and activities. This leader will be flexible and comfortable with ambiguity, as the organization continues to grow and evolve both its physical space and spiritual leadership. Responsibilities include, but are not limited to:

Strategic Planning

  • Act as a strategic partner to the Priest-in-charge, Chief Strategy Officer, Chief of Staff, and senior staff to support the mission of Trinity Church Wall Street and its position in the Episcopal Church, New York City, the country, and the global Anglican Communion.
  • Provide guidance on business best practices and multi-year strategic planning and implementation.
  • Proactively monitor and analyze trends for potential opportunities and risks to Trinity’s strategic objectives. Develop solutions, build alignment among senior staff, and plan accordingly to realize strategic opportunities and mitigate risks.
  • Partner with the Priest-in-charge to create Trinity’s annual and multi-year strategic goals, including a plan to arrive at critical decisions with the Vestry.
  • Help lead executive-level decision processes by facilitating executive collaboration and tracking action plans to their completion.
  • Ensure that information is being effectively communicated to the right persons and departments in an appropriate manner to work across the organization.

Organizational Oversight

  • Provide staff with a strong day-to-day leadership presence in a complex, matrixed organizational ecosystem. Serve as an exceptional organizational leader, manager, and coach; develop strengths in others and model effective data-driven decision making.
  • Ensure smooth daily operations and compliance of all departmental functions within the COO portfolio; lead departments individually and collectively to realize the most efficient and effective management of Trinity’s resources. Provide guidance to the heads of Grants and Mission Investing, Trinity Commons, Investment and Real Estate, Finance, Legal, Human Resources, Communications and Administration and evaluate annual performance.
  • Integrate, measure, and improve departmental processes and functions to enhance efficiency and value provided to Trinity employees, Vestry members, congregational members, guests, and community.
  • Work with Priest-in-Charge to set annual organizational goals and work with department heads to ensure that their goals align with Trinity’s.

Other Responsibilities

  • Serve as a trusted thought partner to the Vestry.
  • In close collaboration with the Priest-in-charge, leadership, members of the Vestry (and their respective committees), communicate broadly and effectively to ensure that proper resources are allocated to achieve the Trinity’s strategic plan, goals, and priorities.
  • Lead with gravitas, integrity, and confidentiality in a complex, faith-based environment.
  • As a change-agent and collaborative leader, serve as a role-model for Trinity’s mission and values.
  • Assume other related responsibilities and special projects as assigned by the Priest-in-charge.
Candidate Profile

Trinity Church is seeking a dynamic, engaged COO who can effectively lead a historic parish that is home to a racially, ethnically, and economically diverse congregation. The parish is ready for an energetic, mission-driven senior leader to build and maintain the operational infrastructure critical to ensuring that the Church can fulfill its mission to foster faithful leadership, supportive neighborhoods, and to build financial capacity for holy service in New York City and around the world.

The successful candidate will be a person who leads with integrity and transparency with a demonstrated commitment to diversity, equity and belonging. Strong candidates must have an established record of visionary and proactive approaches to managing complex organizations, comprehensive problem solving, and relationship building. Superb communication and collaboration skills are paramount.

In addition to having an innate understanding, appreciation, or curiosity about the role of spirituality in shaping visionary and resilient leaders, the ideal candidate will demonstrate the following core competencies required to serve in the Chief Operating Officer role.

Management Expertise

A seasoned manager, the ideal candidate possesses an ability to oversee the operational, investment management, philanthropy, legal, financial, and human capital dynamics involved in a multifaceted organization with deep roots in the community. They translate strategy into an operating plan that delivers on key performance objectives. The ideal candidate will demonstrate the ability to build, nurture, and retain a high performing team of professionals that is focused on excellence, accountability, and efficiency by leading with clear goals and deliverables; will promote innovative thinking at all levels within the organization; and will foster a transparent culture which allows individuals to risk both failure and success.

Character & Integrity

Honesty, humility, empathy, trusting, and decisive define this individual’s personal attributes. Highly collaborative and effective at building strong cross-functional relationships with board members, colleagues, and the community, the ideal candidate respects others; actively seeks and shares ideas; takes the initiative to spend time with others to develop effective networks within and outside the organization.

Mission Orientation

A passionate leader who embraces core values of faith, integrity, inclusiveness, compassion, social justice, and stewardship, the ideal candidate possesses the ability to focus on the implementation of diverse programmatic initiatives, that include but are not limited to – education, clergy leadership development, affordable housing, homelessness, and racial justice.

Strategic Agility

A trusted thought partner to the Priest-in-charge, the ideal candidate will be analytical and demonstrate the ability to continuously interpret the current environment and how that impacts the strategic plan. They will be able to translate data into information, information into meaning, and meaning into courses of action. They remain focused amidst ambiguity, demonstrate mental flexibility and the ability to learn and adapt on the fly. Intellectually curious and driven by an entrepreneurial spirit, they are solutions-oriented, and are able to connect the dots swiftly, applying logic and rigor.

Experience with Complex Financial Models

The ideal candidate will have the ability to understand the financial opportunities and risks associated with originating multimillion-dollar real estate transactions and an orientation to partner with other organizations as a mechanism to build scalability. They will be comfortable leading and participating in conversations related to financial matters in conjunction with various functional leaders as well as the Vestry.

Change Management

A strong communicator with polish, savvy, poise, and proven Board-facing experience; a supportive coach and mentor, who can inspire teammates when dealing with significant change.  Comprehensive experience evaluating and improving organizational structures, processes, and people to increase alignment in order to achieve objectives and priorities is critical.

In conjunction with these core competencies, strong candidates will offer:        

  • 15+ years of experience in progressive senior level operations roles, including strategic oversight and the development, implementation, and coordination of mission-critical, high-profile projects; 10+ years of experience directly managing staff.
  • Senior leadership experience in the nonprofit, for-profit, academic, government, or investment setting.
  • Proven track record of aligning organizational priorities with a progressive, faith-based mission and values system.
  • Exceptional oral and written communications, planning, and organizational skills.
  • Demonstrated success building and managing high-performing teams toward ambitious outcomes.
  • A bachelor’s degree is required, and a master’s degree or equivalent experience is preferred.
Contact

Koya Leadership Partners, the executive search firm that specializes in mission-driven search, has been exclusively retained for this engagement. Managing Directors Amy Sugin, Molly Brennan, and Ken Hirshman are leading this search. To make recommendations or to express your interest in this role please visit this link. All nominations, inquiries, and discussions will be considered strictly confidential.

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Trinity strives to create an environment in which all employees are valued, and we ask every individual to foster equal opportunity and uphold its principles. Further, we have adopted a zero-tolerance policy with respect to unlawful employee harassment and discrimination.

It is Trinity’s policy to provide equal employment opportunity to all employees and applicants for employment.  No qualified applicant or employee of Trinity shall be discriminated against on the basis or regard to age, alienage or citizenship status, arrest or conviction record, caregiver, color, credit history, disability, gender, gender identity or expression, genetic information, sex, marital or partnership status, national origin, pregnancy, race, religion/creed, sexual orientation, status as a victim of domestic violence, sexual violence, or stalking, political affiliation, veteran or military status, unemployment status, or any other protected characteristic or status under applicable state or federal law.

About Koya Partners

Koya Partners, a part of the Diversified Search Group, is a leading executive search and strategic advising firm dedicated to connecting exceptionally talented people with mission-driven clients. Our founding philosophy—The Right Person in the Right Place Can Change the World—guides our work as we partner with nonprofits & NGOs, institutions of higher education, responsible businesses, and social enterprises in local communities and around the world.

For more information about Koya Partners, visit www.koyapartners.com.