Senior Director, Technology Strategy and Solutions

Senior Director, Technology Strategy and Solutions

Boston Children Hospital Trust

Boston, MA   |   March 27, 2020

About Boston Children’s Hospital Trust

Known worldwide for its excellent care, Boston Children’s Hospital is one of the largest pediatric medical centers in the United States – it is “where the world comes for answers.” The Hospital has been ranked #1 in U.S. News & World Report’s “Best Children’s Hospital” lists for six years running. In addition to caring for children through 25,000 inpatient admissions annually, the facility also houses the world’s largest research enterprise based at any pediatric hospital, with more than 1,500 scientists.

The Boston Children’s Hospital Trust was founded in 1997 as a philanthropic resource for the hospital. Having successfully completed its $1.53B dollar Dream Dare Deliver campaign in September 2019, the Trust is embarking on a five-year plan laying the groundwork for the next campaign. The Trust has prioritized expanding its philanthropic footprint and enhancing national networks to attract new donors and engage more deeply its current donors. Annually, the Trust raises $150 million from individuals, foundations, and corporations; principal and major gifts account for $60 million of the total contributed income.

For more information on Boston Children’s Hospital, please visit http://www.childrenshospital.org/.

The Opportunity

As a key member of the Trust senior management team, the Senior Director, Technology Strategy and Solutions is responsible for the vision, strategy and organizational leadership for technology solutions that will keep us at the forefront of a competitive marketplace.

The Senior Director, Technology Strategy and Solutions oversees a broad portfolio of technology solutions and responsible for their integration with the enterprise ecosystem. This position is responsible for the successful implementation of web systems in collaboration with the Trust business units, recommending best fit and overseeing planning, design, testing, and launch. This position leads the transformation of the Trust’s technology infrastructure aligned with business priorities to become more customer-focused, donor-centric, and responsive to a competitive and ever-changing landscape.

The Senior Director, Technology Strategy and Solutions reports directly to the Vice President, Operations, providing leadership and direction to the staff responsible for digital solutions, the enterprise platform(s), applications development, and technical services.

Candidate Profile

The ideal candidate will have the following professional and personal qualities, skills, and characteristics:

  • Develop the technology vision for the Trust, in response to current and anticipated business needs, and ensure its successful translation and adoption as a set of annual and long-term strategic priorities and operating plans.
  • Hire, lead and coach a best in class internal technology team as well as a set of vendor partners, encouraging and promoting continuous learning and innovative solutions.
  • Direct the strategy and operation of the Trust enterprise systems including online fundraising, the Trust website, donor database (CRM), data warehouse, the internal knowledge, and content management systems, and all associated hardware, applications, and peripherals.
  • Create and oversee policy and practice for ensuring the integration of data across the Trust’s constellation of systems and databases.
  • In collaboration with Trust leadership and senior managers, develop policies and practices to ensure user adoption of and proficiency with technology.
  • Develop effective working relationships with technology staff across hospital departments ensuring the Trust complies with standards and policies, as well as appropriately leveraging new developments and advances within the hospital.
  • Create and oversee the Trust’s annual and capital technology budgets, aligned with business priorities.

In addition, strong candidates will offer:

  • At least 10 years of progressive experience in managing functions related to technology solutions, web development, technical services
  • Five to ten years of leadership experience in a highly complex organization
  • Five years of direct supervisory experience
  • At least five years’ experience working with a CRM enterprise system
  • Five to ten years of leadership experience of a technology team
  • Five years managing a technical team in fundraising, preferably in an academic medical center or higher education
  • Experience with Blackbaud CRM
  • Demonstrated competence in selecting and implementing web technology supporting internal and external customers
  • Understanding of data standards and security as related to hospital environment preferred
  • Knowledge of and experience in developing strategic and tactical plans
  • Strong skills in communication, negotiation, and persuasion
  • Experience in a fundraising environment, especially in a complex organization, ideally in academic medical fundraising
  • Ability and willingness to cooperate and to function effectively as both a leader and team member
Contact

Koya Leadership Partners, the executive search firm that specializes in mission-driven search, has been exclusively retained for this engagement. Liz Lombard and Angie Sessoms are leading this search. To make recommendations or to express your interest in this role please visit this link: https://talent-profile.koyapartners.com/search/3950. All nominations, inquiries, and discussions will be considered strictly confidential.

Boston Children’s Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

About Koya Leadership Partners

Koya Leadership Partners, a member of the Diversified Search Group, is a leading executive search and strategic advising firm dedicated to connecting exceptionally talented people with mission-driven clients. Our founding philosophy—The Right Person in the Right Place Can Change the World—guides our work as we partner with nonprofits & NGOs, institutions of higher education, responsible businesses, and social enterprises in local communities and around the world.

For more information about Koya Leadership Partners, visit www.koyapartners.com.