Senior Director of Philanthropy

Senior Director of Philanthropy

Goodwill Industries

Boston, MA   |   June 23, 2021

About Goodwill

Morgan Memorial Goodwill Industries (Goodwill) is a vibrant social justice organization with a longstanding history of helping people lift themselves from poverty. Its visionary founder, Rev. Edgar Helms, fervently believed that “people need not charity, but a chance.”

Rev. Helms conceived the idea of collecting unwanted household goods and employing impoverished immigrants and others to refurbish items for resale. The work provided local residents with jobs while the sale of goods provided low-cost items for the community and paid the workers’ wages.

The system proved a success and Morgan Memorial Goodwill Industries became the first in what is today a worldwide network of 157 organizations in the United States and Canada. Goodwill was the nation’s first model of a successful social enterprise.

Over the years, the range of Goodwill’s work has broadened significantly. Today, Goodwill serves individuals who face a variety of barriers to self-sufficiency, such as physical, intellectual and developmental disabilities; homelessness; low educational attainment; limited job skills; and welfare dependency. Through training and work programs, career services, and retail and other social enterprises, Goodwill helps to equip individuals with the tools necessary to enter and succeed in the workplace and create more rewarding and independent lives.

Overall, Goodwill has a staff of over 500 people and an operating budget of $45 million. It is a cherished and vital social justice champion in the Boston community.

Organizational Overview:

Goodwill’s mission is to help individuals with barriers to self-sufficiency to achieve independence and dignity through work – not charity, but a chance. The organization provides job training and career services to 7,000 people annually. For low-income individuals with barriers to employment, job training programs offer assistance in entering the workplace rapidly. For individuals with developmental disabilities who need longer-term support to secure and maintain employment, there are several programs offered, including some specifically for young adults transitioning out of public schools. Many unemployed or underemployed individuals rely on MassHire Boston Career Center, the one-stop career center Goodwill operates, for job search and training resources and connections to local employers. Additionally, adults with disabilities are involved in a variety of day programs. Headquartered in Boston, Goodwill also has job training centers in Salem and Springfield and serves most of Massachusetts.

Philanthropy at Goodwill:

Fundraising at Goodwill involves a robust direct mail program, a successful corporate and foundation partnership program, and a dynamic program of high-visibility, well-attended events that are both fundraising and friend raising in nature. Goodwill is celebrating its 125th anniversary in 2020, which presents a unique opportunity to intensify all philanthropic engagements. Integral to the Goodwill development effort is its collaborative work with marketing to ensure seamless messaging and to foster engagement across key constituencies, including individuals who hire Goodwill program participants, volunteer, and provide financial support.

Raising approximately $1.75 million through philanthropy, Morgan Memorial Goodwill Industries continually ranks among the top five in fundraising revenue among Goodwill organizations across the country.

For more information on Goodwill, please visit the website HERE.

The Opportunity

Goodwill is seeking a Senior Director of Philanthropy to lead the mission-driven fundraising team of this highly successful, well-regarded social justice nonprofit that embraces best practice and entrepreneurialism and has a deep commitment to the constituencies it serves. Reporting to the President and CEO, the Senior Director leads and grows the annual fundraising program that includes robust annual giving and direct mail, corporate and foundation support, and special events and drives special fundraising initiatives such as capital campaigns. This individual has the opportunity to have a significant impact on Goodwill’s fundraising initiatives by, among other things, cultivating a pipeline of donors for solicitation of major and planned gifts. The Senior Director oversees a team of four talented and committed individuals including the Director of Annual Giving, Director of Corporate and Foundation Giving, Events Manager and Development Assistant.

Candidate Profile

Key responsibilities include:

  • Operating and enhancing a moves management program designed to identify, cultivate, solicit, and steward donors/potential donors.
  • Managing a portfolio of major gift prospect and donors as well as senior corporate and foundation contacts.
  • Approaching donors with the potential for higher level leadership gifts and/or planned gifts, and, as appropriate, partnering with the President and CEO to do so.
  • Effectively administering and accounting for the philanthropy program including assuming accurate and complete documentations and timely acknowledgement, and maintenance of confidentiality.
  • Assuring the development program’s operational excellence by following best practices, keeping abreast of current trends, and recommending innovative strategies and tactics.
  • Working closely with the Senior Director of Marketing to ensure integrity of branding, messaging, and other external communications impacting Goodwill’s image and reputation.
  • Working effectively with other members of the leadership team, particularly in Finance and Programs.
  • Developing and implementing of a planned giving strategy.
  • Exploring, developing, and employing new and multi-channel fundraising strategies to increase revenue and donor participation, while building on the successes of current programs.
  • Actively representing Goodwill to the community and developing and maintaining relationships with key staff, volunteers, community leaders, and major donors.
  • Hiring, supervising, developing, training, coaching, and evaluating staff.
  • Ensuring a culture where effective teamwork, collaboration, and innovation are expected, recognized, and rewarded.
  • Managing external agency/vendor relationships including selection, contract management, and evaluation of performance.
  • Working with the President and CEO on annual and long-range plans that ensure that there is a strong fundraising foundation and that Goodwill’s fundraising program is elevated to the next level.
  • Developing the annual plan, budget, key goals and objectives, and metrics for the fundraising program.
  • Developing and/or expanding and implementing comprehensive, cost-effective programs that encompass annual giving, major gifts, planned giving, corporate/foundation grants, and capital campaigns.
Core Competencies

While we will consider a broad range of backgrounds, the ideal candidate would have the following qualifications/experience:

  • Bachelor’s degree required. Master’s degree would be considered attractive.
  • Seven plus years of increasingly responsible experience in fundraising with at least five at the management level.
  • Broad experience leading fundraising programs in the areas of annual giving/direct mail, major gifts, corporate and foundation relations, and events. Planned giving knowledge a plus.
  • Knowledge of fundraising best practices.
  • Proven ability to lead, motivate, collaborate, and develop staff.
  • Familiarity with metric-driven moves management process/systems.
  • Experienced in relationship management with knowledge of donor cultivation and stewardship.
  • Evidence of effectiveness in building and sustaining relationships with donors and volunteers.
  • Excellent writing skills and strong presentation skills required.
  • Familiarity with the Greater Boston business and philanthropic communities would be attractive.
  • Proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint.
  • Experience with fundraising software, Blackbaud Raiser’s Edge preferred, and with overseeing the database management function in philanthropy.
  • Understanding of, resonance with, and ability to articulate Goodwill’s mission and philosophy.
Competencies and Characteristics
  • Proven Development Expertise and Knowledge
  • Self-Awareness
  • Open to Feedback and Willing to Learn
  • Operational Multi-Tasker
  • Strategic Approach with a Proven Ability to Manage Daily Operations
  • Collaborative
  • Value Driven
  • Operates with a High Level of Integrity and Respect
  • Engenders Trust
  • Team-player
  • Strong Project Management Skills
  • Superb Listening Skills
  • Innovative and Creative
  • Relationship Builder
  • Well-Honed Emotional Intelligence Skills
  • Team Dominated and Collegial Management Style
  • Exceptional Communicator
  • Curious by Nature
  • Passionate about Making a Difference

Maureen Alphonse-Charles, Liz Lombard, and Nadine Coleman of Koya Leadership Partners have been exclusively retained for this search. To express your interest in this role please submit your materials here. All inquiries and discussions will be considered strictly confidential.

Goodwill is an equal opportunity employer and strongly encourages applications from people of color, persons with disabilities, women, and LGBTQ+ applicants.

At Koya, we do not just accept difference – we celebrate it, support it, and thrive on it for the benefit of our team, our clients, and the communities we serve. Koya is an equal opportunity employer fully committed to creating an environment and team that represents a variety of backgrounds, perspectives, styles, and experiences.

We encourage all to apply because we believe a diversity of voices leads to better discussions, decisions, and outcomes for everyone.

Koya does not discriminate on the basis of race, color, national origin, religion, sex, disability, age, sexual orientation, military status, veteran status, genetic information, gender identity, or any other characteristic protected by applicable federal, state, or local law.

About Koya Leadership Partners

Koya Leadership Partners is a retained executive search and human capital consulting firm that partners exclusively with mission-driven clients, institutions of higher education and social enterprises. We deliver measurable results, finding exceptionally talented people who truly fit the unique culture of our clients and ensuring they have the strategies to support them. For more information about Koya Leadership Partners, visit