BOLD Center Director

BOLD Center Director

Service Employees International Union

Washington, DC   |   March 13, 2020

About Service Employees International Union and the BOLD Center

Service Employees International Union (SEIU) is a dynamic and progressive labor union, based in Washington, DC. SEIU represents more than 1.9 million workers in healthcare, public services and property services. SEIU members belong to 150 local union affiliates across the United States, Canada, and Puerto Rico.
SEIU is committed to achieving its vision of a just society, in which all workers are valued and all people are respected—no matter where we come from or what color we are; where all families and communities can thrive; and to leaving a better and more equitable world for generations to come. In order to achieve this vision, SEIU is committed to waging and winning breakthrough organizing campaigns, joining in a wider movement to create a more inclusive, multi-racial democracy, and creating a more leader-rich, powerful 21st century union.

SEIU believes that in order to win economic justice, SEIU must win racial justice, and is committed to becoming an anti-racist organization. SEIU uses its voice and power to fight for change across connected issues of worker rights, wealth and income inequality, racial justice, immigration, access to quality and affordable health care, and climate change.

The BOLD (Building Organization Leadership Development) Center serves as an internal organization development consulting team for SEIU and its local union affiliates throughout the US and Canada. The BOLD Center uses its unique position as an in-house consulting group to support organizational change initiatives in local unions and at the International Union by:

  • Sponsoring leadership development programs for high-level elected and staff leaders, including a long-standing leadership development cohort program in partnership with Rockwood Leadership Institute.
  • Supporting organizational change, strategic planning and visioning, team development and other organization development initiatives in local unions and the International Union.
  • Supporting transformation efforts to become an anti-racist organization committed to ending anti-Black and structural racism.

The BOLD Center engages the expertise of a pool of about forty organizational development consultants and coaches to support this leadership development, change management, team development and organizational equity and inclusion work throughout the union.

A full-time staff of four within the BOLD Center recruits and manages the pool of consultants and coaches to needs and assigns them to projects based on an assessment of what different SEIU clients need. The staff also works to ensure that work addressing the needs and priorities of local unions is connected to SEIU’s overall strategy.

For more information on SEIU, visit

The Opportunity

As one of the nation’s leaders in the social justice movement, SEIU is excited to identify an outstanding leader and manager with strong organizational development experience to step into the critical role of BOLD Center Director (“the Director”). The Director will have the opportunity to set a strategic vision for the wide-reaching programs of the BOLD Center and to work with a dedicated group of professionals to provide impactful programming within one of the country’s largest and most powerful progressive organizations. Through this work, the Director will establish and maintain an internal department that builds visionary, strategic, inclusive, and equitable leaders who are equipped and prepared to realize the social justice mission of SEIU.

This position reports to the Executive Vice President responsible for Leadership and Innovation. To successfully fulfill the goals of the BOLD Center, the Director will partner closely with the leaders of SEIU’s Innovation and Learning Center and Racial Justice Center. In addition, the Director will have the opportunity to build a team of three staff that will support the administrative and functional needs of the BOLD Center and its constituents. This is a full-time position, based in Washington, DC.

Responsibilities include, but are not limited to, the following:

  • Recruit, supervise, support, and evaluate a highly skilled and experienced group of organizational development consultants who work with all levels of local unions and the International Union.
  • Work with local union leaders and staff to lead organizational change practices that will help transform the union to be nimble and sustainable, with a focus on increasing innovation in union leadership.
  • Support the development of organizational change processes and enact effective planning with SEIU Officers and senior staff. Provide dedicated coaching for local and International Union leaders, as needed.
  • Develop, facilitate, and evaluate education programs for high-level elected and staff leadership that include a focus on personal mastery, team and group development, change management, organizational development, and talent management. Identify and analyze key trends in union learning needs and work with fellow leaders to design and implement responsive programming.
  • Work closely with the Racial Justice Center to design, coordinate, and deliver meaningful union-wide change interventions that support the union becoming an anti-racist organization committed to ending anti-Black structural racism.
  • Represent the BOLD Center with SEIU leadership, serving as a member of the senior staff.
  • Support Innovation and Learning Center Director efforts in the union on aspects of innovation and learning.
  • Oversee the development and management of the SEIU BOLD Center’s strategic plan and budget, managing staff who will lead the administration of the BOLD Center’s functions.
Candidate Profile

The ideal candidate will be passionate about building effective organizations and teams and developing leaders, able to manage a variety of projects and consultants, and committed to creating effective partnerships with leaders across the union. Candidates may come from large organizations (e.g. membership organizations, corporations, or nonprofit organizations), organization development or management consulting firms, or independent practice. Dedication to the inclusive social justice mission of SEIU will be critical.

The successful candidate will demonstrate knowledge, skills, and abilities in many of the following areas:

  • Demonstrated ability to develop and implement programs that help organizations successfully manage organizational change, ideally with understanding of large, complex workplace environments.
  • Familiarity with leadership development and organizational change, as well as theories, models, and practices for innovation.
  • Knowledge of and experience with anti-racist organizational change and organizational equity and inclusion practices. Deep comfort with leading in a highly inclusive work setting and a commitment to conscious work and explicit conversations around race and difference.
  • Exceptional communications skills with ability to build connections interpersonally and with groups, through in-person contact, as well as via email and phone.
  • Excellent facilitation, planning, and organizational skills, including the ability to make presentations, plan, and develop materials and convenings.
  • Ability to manage multiple priorities in a timely manner and keep track of a variety of projects.
  • Ability to work collaboratively with all levels of staff and elected officers.
  • Ability to develop and manage program, staff, and diverse high-performing teams.
  • Demonstrated ability to operate in politically sensitive situations, to exercise good judgement, and think critically.
  • Knowledge of unions and local union structures, systems, and culture.
  • Ability to travel when necessary with availability for frequent overnight stays. Travel and work beyond traditional business hours required.

In addition, strong candidates will offer:

  • Degree from an accredited four-year college or university or experience equivalent to a degree.
  • A minimum of ten (10) years of experience demonstrating progressively greater responsibility, preferably in the field of organizational development and leadership in a labor union, political, nonprofit, or issue-driven environment; a minimum of five (5) years of experience working in the organizational change field in a progressive environment; a minimum of three (3) years of experience supervising and directing staff, including management level staff.
Compensation & Benefits

The salary will be commensurate with experience, with a range beginning at $136,114. Employees receive a generous benefits package that includes an employer-paid medical and dental plan (for full-time employees and their qualified dependents) and retirement benefits.


Koya Leadership Partners, the executive search firm that specializes in mission-driven search, has been exclusively retained for this engagement. Melissa Madzel is leading this search. To make recommendations or to express your interest in this role please visit this link. All nominations, inquiries, and discussions will be considered strictly confidential.


SEIU is an inclusive organization and is striving to be an anti-racist organization. We believe that systems and structures that support white supremacy hurt all of us, particularly people of color, people from working class backgrounds, differently abled people, women, and LGBTQ+ people. We believe that these communities must be centered in the work we do. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

About Koya Leadership Partners

Koya Leadership Partners, a member of the Diversified Search Group, is a leading executive search and strategic advising firm dedicated to connecting exceptionally talented people with mission-driven clients. Our founding philosophy—The Right Person in the Right Place Can Change the World—guides our work as we partner with nonprofits & NGOs, institutions of higher education, responsible businesses, and social enterprises in local communities and around the world. For more information about Koya Leadership Partners, visit