Operations Manager

Operations Manager

Newburyport Art Association

Newburyport , MA   |   July 20, 2020

Job Summary

The Operations Manager works closely with the Board and staff to ensure all operational, administrative and compliance activities within the organization are being properly executed in accordance with best practices.  This position manages day to day business, including oversight of the financial records and accounting clerk and respective tasks.  The Operations Manager also oversees operational systems, processes, and infrastructure while looking for opportunities for improvement or revision.  As such, this position provides clerical, administrative and organizational support, as well as financial oversight.  This position also provides creative guidance and support to the ED and can step into public speaking on behalf of the NAA if needed.

Key Responsibilities


  • Provide day-to-day oversight of the business and finances of NAA


  • Facilitate Exhibition calendar for the year, adjusting calendar based on need, interest, and current market with the help of the Exhibition Committee
  • Manage the implementation of all exhibits through the whole cycle:  CFE, receiving, installation, pickup, etc.
  • Manage creation of promotional materials and marketing pieces along with marketing committee
  • Provide reliable and scheduled artist communications


  • Contribute ideas for fund raising and member events to enrich the NAA
  • Assist in planning, scheduling, and marketing all events
  • Manage all event logistics and operations

 Marketing and Public Relations:

  • Implement marketing and programs and initiatives in conjunction with the Marketing Committee
  • Continuously assess NAA web site, edit, and update
  • Write and distribute press releases
  • Serve on, consult with or advise Marketing Committee on a regular basis
  • Fill in as spokesperson for the NAA when requested by the ED

Members & Patrons

  • Prepare reports and analyze information regarding membership. Make recommendations
  • Upkeep and maintain membership database, CRM system, and email communication system

Education Offerings at the NAA

  • Create calendar, promotional materials and lead instructor and student communications with assistance from the Education Committee
  • Assist Education Committee with all projects, including the ArtLink and OpArt programs.


  • Other duties as needed
Key Accountabilities

The Operations Manager is expected to work productively in a team environment and support management of the NAA in the role undertaken.

The Operations Manager must comply with established policies and practices.

Key Selection Criteria
  • Two years gallery or retail experience preferred
  • Event or conference planning experience preferred
  • Retail sales and administrative support experience that includes use of computerized point-of-sale system preferred
  • Working knowledge of basic office practices and procedures including proficiency in the use of Word, Excel, and e-mail programs
  • Excellent organizational, interpersonal, and communication skills
  • Demonstrated ability to maintain excellent customer relations skills at all times
  • Ability to work with minimal direction, use good judgment, provide attention to detail, and maintain strict confidentiality
  • Ability to work in a diverse, creative environment with frequent interruptions
Additional Physical Requirements
  • Ability to occasionally lift up to 50 pounds
  • Ability to routinely climb stairs (approximately 13)
  • Ability to sit for extended periods
  • Ability to move around the gallery
Training Requirements
  • Complete and maintain CPR, First Aid, OSHA certification (initial certification to be completed within 30 days of date of hire)
  • Complete the NAA staff training pertinent to position job responsibilities as assigned
How To Apply

Please submit a cover note and resume or any nominations, in confidence, to [email protected]org.