Organization: Root Cause

Location: Boston, MA

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Founded in 2004, Root Cause is a nonprofit consulting firm that partners with nonprofits, foundations, and governments who are striving to improve life outcomes in education, health and financial well-being with a particular focus on eliminating disparities. For over a decade, Root Cause has pioneered efficient, evidence-driven approaches to strategic business planning, financial sustainability, and performance measurement. This history has shaped Root Cause’s current focus on facilitating strategic clarity and alignment, coordinated action, measurement capacity building, and evaluation, within and across multiple organizations. The Root Cause team is known for taking an approach that is collaborative and implementation-focused, using a team-based model that gives clients the expertise and conceptual skillsets typically found in management consulting firms combined with seasoned, hands-on nonprofit and business leadership experience. Together with its clients, Root Cause improves outcomes, grant-making and most importantly, people’s lives—faster, better, smarter, at greater scale.

Under the leadership of Founder and CEO Andrew Wolk, the organization has adapted and grown over the years in order to continually achieve greater impact. In addition to collaborating with existing organizations, Root Cause has launched, incubated, and spun off three sustainable, independent organizations: Interise, the Social Innovation Forum, and Impact Catalysts. These are examples of the power of a small, committed group of staff always looking to find ways to improve the communities around them.

At this exciting time in the organization’s evolution, Root Cause seeks to hire an experienced and creative Managing Director who is eager for the opportunity to increase the impact of the organization and in turn, improve lives. Reporting directly to the Founder and CEO, the Managing Director will oversee day-to-day management of the organization to ensure that all staff, operations and systems are working in support of the overall mission, allowing the Founder and CEO to focus on overall vision, thought leadership, business development, and leadership of large scale, high-impact engagements. The Managing Director will be a disciplined and detail-minded leader who is highly attuned to the importance of culture and able to effectively manage and inspire people to achieve results. S/he must be a continuous learner with strong listening skills, a nurturing approach and a demonstrated commitment and investment in teaching others. The Managing Director will have a strong work ethic, a commitment to clear goals and measurable outcomes, the ability to learn quickly and work well in teams, and have a passion for the vision, mission and strategies of Root Cause.

Key criteria for success for the Managing Director include:

  • Building trust, open communication and a spirit of collaboration across all staff to advance organizational goals and ensure strong morale;
  • Serving as a thought partner to the CEO and a coach to other senior staff, working closely with them to ensure that all systems are supporting the ultimate vision, that effective lines of communication are in place and that staff development and fulfillment remains a top priority;
  • Clarifying a strong business, organizational and staffing model to ensure exceptional service execution and financial sustainability, and leading staff to high performance.

This is a full-time position located in Boston, MA. For more information on Root Cause, please visit

Candidate Profile:

The Managing Director will possess the following attributes and competencies:

Passion for the Mission

The Managing Director will have a demonstrated commitment to improving life outcomes in education, health and financial well-being, with a particular focus on eliminating disparities and understanding the role Root Cause and others organizations play in contributing to that effort.  S/he will have demonstrated an understanding of the value of applying business-based practices to all organizations and will be committed to achieving results both internally and for Root Cause’s clients.  S/he will lead by example, demonstrating a passion for the mission of Root Cause and a commitment to remaining focused on the goals of the organization. S/he will have a deep respect for the history of Root Cause while staying focused on the opportunities that present for the organization to facilitate multiple stakeholders toward systemic and sustained impact.

Strategic Leadership and Management

The Managing Director will be an experienced leader who enjoys inspiring staff to achieve exceptional outcomes. Working with the CEO and the senior staff, s/he will help to translate the organizational vision into a strong business model for the organization’s next chapter, lead the team to execute the business model successfully and continuously make improvements based on internal learning and market feedback.  Highly intelligent and confident in their ability to contribute, s/he will be skilled at managing in all directions and will approach others with a deep level of respect and curiosity.  S/he will be an individual of unquestioned integrity, ethics and values; someone who can be trusted without reservation.

Building Relationships and Using Influence

The Managing Director must be able to build and sustain excellent relationships at multiple levels internally. In addition, s/he must readily be able to coach the senior team and understand how to nurture and leverage external constituencies, including the Board of Directors, clients and key vendors and contractors, as it relates to shaping the business model, delivering exceptional services and ensuring financial sustainability. It is imperative that s/he is an excellent and persuasive communicator with exceptional written, oral, interpersonal and presentation skills, and the ability to foster an atmosphere of collaboration and partnership across the organization. S/he will help to build and retain a talented team and be deeply committed to the personal and professional growth of the staff.

Business Acumen & Strategic Financial Manager

The Managing Director will be a highly intelligent self-starter and finisher who is resourceful and entrepreneurial, yet team oriented. An experienced executor who can link strategy with tactics, s/he will have a strong data and analysis orientation and a proven ability to use financial and operational metrics to drive organizational decisions and achieve strategic objectives. With a demonstrated understanding of how to run a financially sound and sustainable organization, s/he will provide strategic oversight and the financial reporting necessary for sound operations.


  • Deep belief in and commitment to the mission of Root Cause.
  • 5+ years of senior leadership experience in a nonprofit or business environment.
  • A collaborative and respectful management style that focuses on employee growth and learning.
  • Highly developed relationship-building skills and an ability to establish positive relationships with both internal and external stakeholders.
  • Demonstrated experience leading talented and experienced teams to excellent results.
  • Demonstrated success in business or program operations along with an affinity for systems and structures designed to increase efficiency and standardization. Knowledge of client service work a strong plus.
  • Highly strategic mindset, including the demonstrated ability to develop and execute plans for growth and reach those goals.
  • Strategic financial management skills and excellent business planning skills.
  • Experience working with a Board of Directors and knowledge of Board governance.
  • Strong affinity for technology and experience identifying ways to capitalize on technology to achieve a mission.
  • Bachelor’s degree in relevant field or equivalent experience required; Master’s preferred.

Compensation & Benefits:

Salary is competitive and commensurate with experience.


Root Cause has engaged Koya Leadership Partners to help in this hire. Please submit a compelling cover letter and resume to Erin Reedy here.

Root Cause is an equal opportunity employer and strongly encourages applications from people of color, persons with disabilities, women, and LGBT applicants.

About Koya Leadership Partners:

Koya Leadership Partners is a national retained executive search and human capital consulting firm that works exclusively with mission-driven organizations, educational institutions, and social enterprises. We deliver measurable results, finding exceptionally talented people who truly fit the unique culture of our client organizations and ensuring that organizations have the resources and strategies to support them. For more information about Koya Leadership Partners, visit