Northeastern University seeks an innovative, strategic, and passionate thought partner for the newly created role of Deputy Registrar. Reporting to the University Registrar and working in partnership with constituents across multiple campuses, the Deputy Registrar will be a leader in a dynamic service environment. The Deputy Registrar’s role will include oversight, management, and advising of the Registrar’s team as well as both participation and leadership in key university-wide strategic planning efforts. The Deputy Registrar plays a pivotal role in ensuring the integrity of student records – past, present, and future – and interpreting and upholding the academic policies that support student success and academic vitality at Northeastern University.
About Northeastern University
Established in 1898, Northeastern University is a global, experiential, research university built on a tradition of engagement with the world, creating a distinctive approach to meeting today’s education needs and anticipating those of the future. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees in nine colleges and schools including:
- Bouve College of Health Sciences
- College of Arts, Media and Design
- Khoury College of Computer Sciences
- College of Engineering
- College of Professional Studies
- College of Science
- College of Social Sciences and Humanities
- D’Amore-McKim School of Business
- School of Law
With campuses in Charlotte, London, San Francisco, San Jose, Seattle, Toronto, and Vancouver, Northeastern is developing a global network of context-based learning and research at both the undergraduate and graduate levels. Northeastern pursues advanced research in security and materials at the Innovation Campus in Burlington, Massachusetts, and in coastal sustainability at the Marine Science Center in Nahant, Massachusetts.
Northeastern has evolved dramatically over the last decade, with the pace of changing programs, an eye for the future, and evolving methods of education delivery accelerating since 2006 under President Joseph E. Aoun. Northeastern is recognized as an R1 institution in the Carnegie Classification System, is a national contender for highly competitive federal grants, and is home to eight national research centers. Northeastern is committed to an education that engages with the world to solve problems and lead change. The University’s distinctive approach and internationally recognized programs of experiential and cooperative education continue to attract an increasingly diverse and academically talented pool of students.
Applications and admissions have steadily increased and in 2018 Northeastern was one of the top ten most applied to colleges and universities. Current enrollment for the 2019-2020 year is over 19,000 undergraduate students, and over 17,000 graduate students, representing all 50 states and 145 countries, possessing the 3rd largest enrollment of international students. In addition, Northeastern offers innovative program delivery for lifelong learners at all stages of their careers.
Each year, Northeastern awards more than 4,500 undergraduate degrees and more than 6,800 graduate and professional degrees, including online credentials and skills-based programs and certificates.
For more information on the future of Northeastern University, please read the university’s strategic plan at https://www.northeastern.edu/academic-plan/plan.
The Office of the Registrar
The Office of the Registrar is part of the Provost’s organization, reporting to the Senior Vice Provost for Budget, Planning and Administration. The Office of the Registrar (OR) is dedicated to supporting the mission and values of Northeastern by engaging faculty, students and alumni across the globe. The OR contributes to this mission by providing efficient and proactive operational support as well as strategic advice across all nine schools and colleges, all the campuses in the network, and throughout current and future models of program delivery. The OR facilitates a culture that values the ambitions of Northeastern University, and provides connections to the university’s academic records, programs, and policies, as well as local state, federal, and international law.
Breean Fortier, Senior Vice Provost for Budget, Planning and Administration
Breean assumed the role of Senior Vice Provost for Budget, Planning and Administration in October 2017. In this capacity, she is responsible for budget development and implementation, facilities planning, space utilization, staff hiring/development, and long-range planning for the academic areas of the university. She oversees the Office of the Registrar, University Decision Support (including Institutional Research), a team of budget and HR specialists, and the Director of Academic Space. She serves on a variety of university-wide task forces and committees, often in a leadership capacity. Breean has also served in a variety of leadership roles in the Massachusetts state government, has held the position of Associate Dean for Finance and Administration at Northeastern’s College of Social Sciences and Humanities, and in a range of strategic and operational positions at Harvard University.
Linda Allen, University Registrar
Since 1998, Linda has served as Assistant Vice President and University Registrar and led the Office of the Registrar. She has increased capacity of service for the OR during these years of incredible growth at Northeastern. Linda participates actively on a variety of university-wide committees and has overseen the development of numerous university and department systems in support of student, faculty, and administrative services. Linda earned her Bachelor of Arts degree at the University of Massachusetts, Amherst and her Master of Education degree at Northeastern University.
The Deputy Registrar will provide critical leadership and support at the intersection of technology, business process, and policy to the Registrar, university leaders, and campuses in the global network. The Deputy Registrar will serve on the Registar’s leadership team as her second-in-command and will contribute to setting the strategic and operational vision and goals for the office, while also planning, prioritizing, advising, and managing the OR’s people and resources in alignment with the goals and mission of the university. The Deputy Registrar will be a big-picture thinker and thought partner, collaborating and advising; influence policy, processes and best practices; and participate in the development and execution of global campus and mobility programs, continuing education offerings, certificates, non-credit bearing education, and other innovative education delivery programs.
The Deputy Registrar will have two direct reports and a team of 33 under their management. This talented team shares responsibility for many services including academic records, registration services, classroom management and scheduling, enrollment verifications, transcript/degree audit and transfer affairs, system optimization and data analysis, reporting, project management, advising on related issues, and compliance with federal, state, international, and other regulatory agencies. The Deputy Registrar will work in close partnership with the Global Office, the General Counsel’s Office, Academic Operations, the Senior Vice Provost for Budget, Planning and Administration, faculty and campus academic leaders, Student Affairs, University Decision Support, and Information Technology Services, among many others.
The Deputy Registrar will have responsibility for:
- Leading the office in its support for overall student success; overseeing direction and operational excellence of the OR and overseeing connections between the office and the many global network constituents;
- Overseeing the management, maintenance, and safeguarding of academic records of all students enrolled at the University; ensuring the accuracy, confidentiality, security, and integrity of records and of the Northeastern degree and certificate;
- Assessing and managing current and future technologies to ensure maximization of operations both within and outside the OR; including effective and optimal use of the current student information system, Banner 9, and related integrated systems;
- Guiding and implementing new policies and procedures recommended through partnership with campus constituents;
- Serving as an active participant on a variety of academic committees and task forces; participating in discussions regarding current and future trends in opportunities and challenges related to enrollment, new programs, certificates, degrees, academic and records policies and procedures, and other related topics as they develop;
- Proactively providing professional development and mentorship opportunities to staff within the OR; creating an internal learning program for the OR; managing and setting clear goals, objectives, and measures for the team; creating and encouraging an environment that values diversity of thought and experience, equity in involvement and contribution, and inclusive of each team member; and
- Communicating and presenting to academic administration, faculty, and external campus partners.
The ideal candidate will have many or all of the following attributes and demonstrated abilities:
- Bachelor’s degree required; master’s degree or Juris Doctor degree is preferred.
- Minimum of 5 years’ progressively responsible experience in a medium to large research university setting, experience in academic operations, and a demonstrated understanding of high-level customer service delivery and administrative partnership support for other administrative and academic offices, in a changing and complex global environment;
- Record of leadership in the use of technology solutions preferably with online catalog management, degree audit systems, classroom scheduling and optimization systems and integrated student information databases; use of query tools and experience with Banner preferred;
- Demonstrated proactive and consultative customer service and student service orientation;
- Familiarity with state and federal laws, including Compliance/Criminal Offender Record Information (CORI) and Family Educational Rights and Privacy Act (FERPA); experience working in partnership with a general counsel’s office; experience with and knowledge of governmental and accrediting agencies;
- Thorough understanding of academic and operational best practices, policies, and procedures in a fast-paced, complex and dynamic setting;
- Exceptional team leadership, development, and management ability;
- Strong analytical skills, data management, and creative problem-solving ability;
- An ability to influence, engage, and ignite groups; inform and lead discussions on university policy and process; strong active listening with a presence that conveys confidence, respect, and credibility; and
- Solutions-oriented, strong organizational skills; an innovative thinker with initiative, self-motivation, and a drive to succeed.
Beth Schaefer and Josyanne Roche of Koya Leadership Partners have been exclusively retained for this search. To express your interest in this role please submit your materials here. All inquiries and discussions will be considered strictly confidential.
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.
About Koya Leadership Partners
Koya Leadership Partners, a member of the Diversified Search Group, is a leading executive search and strategic advising firm dedicated to connecting exceptionally talented people with mission-driven clients. Our founding philosophy—The Right Person in the Right Place Can Change the World— guides our work as we partner with nonprofits & NGOs, institutions of higher education, responsible businesses, and social enterprises in local communities and around the world.
Koya is an equal opportunity employer fully committed to creating an environment and team that represents a variety of backgrounds, perspectives, styles, and experiences. We encourage all to apply because we believe a diversity of voices leads to better discussions, decisions, and outcomes for everyone.
For more information about Koya Leadership Partners, please visit www.koyapartners.com.