Chief Impact Officer

Chief Impact Officer

Amnesty International USA

New York City, NY or Washington, DC   |   July 23, 2019

About Amnesty International:

Amnesty International (AI) is a global movement of millions of people demanding human rights for all people – no matter who they are or where they are. We are the world’s largest grassroots human rights organization. Its vision is for every person to enjoy all of the human rights enshrined in the Universal Declaration of Human Rights and other international human rights standards. Amnesty International’s iconic logo has been recognized world-wide for freeing prisoners of conscience, working against torture and the death penalty, speaking out for civilians in armed conflict, bringing human rights abusers to justice, influencing legislation and policy, protecting human rights defenders, strengthening the international human rights framework, and many other human rights concerns.

Operating as a democratic movement from its offices in 70 countries, including the US, Amnesty International is funded mainly by its membership and public donations. AI is independent of any government, political ideology, economic interest, or religion.

Amnesty International USA (AIUSA) is based in New York and is the largest section of the parent organization with more than 200,000 members, including over 600 student and local groups. It raised $44M in 2018 and employs about 100 staff concentrated primarily in New York and Washington, DC with other staff around the country. AIUSA’s Board of Directors is currently comprised of 15 people elected for up to two three-year terms by the members at large. AIUSA works on a broad range of human rights issues across the globe, with top priorities outlined in a four-year Strategic Plan approved by the Board after extensive consultation with AIUSA’s grassroots membership.

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Candidate Profile:

The Chief Impact Officer (CIO) is a critical leadership role in AIUSA; they lead several external-facing teams of staff focused on achieving significant human rights impact, including AIUSA’s campaigns, public affairs (media, social media, arts and entertainment engagement, and events), and advocacy/government relations teams, and the Silicon Valley Initiative. The Chief Impact Officer is creative, strategic, and a strong leader and manager whose teams are able to inspire activists to take actions, working closely with other teams in the organization. They are a key spokesperson to external audiences, including government officials, the media, partner organizations, and other target communities, and their work has a significant role in growing the organization’s influence and visibility. The Chief Impact Officer is also a key liaison with others in Amnesty International, contributing to global campaigns and initiatives. They serve on the Executive Team where they are a thought partner for peers and advise the Executive Director and the Board of Directors on the long-term vision and strategies for the organization.

The CIO will be responsible for but not limited to the following:

Strategy, Vision, and Leadership:

  • Inspire and drive Amnesty’s activists to take action with the organization through exciting campaigns, effective communications, and influential advocacy in order to achieve significant human rights impact
  • Lead the organization’s innovative engagement with grassroots activists in human rights campaigns, utilizing creativity, imagination and willingness to take risks. Work collaboratively with colleagues across the Amnesty global movement to leverage international activism to support AIUSA’s work
  • Advance and implement AIUSA’s strategic plan to increase brand identity and the visibility of the organization’s campaigns and advocacy across key stakeholder audiences
  • Develop clear and effective measures to strengthen both external and internal communications in collaboration with volunteer leaders and Amnesty International partners
  • Support and drive organizational development and culture change to lift up AIUSA’s key values and principles
  • Thoughtfully and proactively identify emerging issues and challenges faced by the organization and advise the Executive Director and the Board of Directors on these issues
  • Serve as a spokesperson for the organization and manage crisis communications strategies when needed

Team Development/Management:

  • Recruit and manage a diverse team of professionals to implement the organization’s human rights work. Mentor and manage staff with a commitment to Inclusion, Diversity, Equity and Accessibility principles
  • Drive a culture of high performance and continuous development that values learning and a commitment to quality. Establish and monitor staff performance and development goals, offer ongoing and regular feedback, and give attention to professional development of all staff

Direct Operations:

  • Oversee and direct the strategies and implementation of our campaigns, public affairs and government relations teams
  • Provide leadership on external facing work including campaign activities, advocacy efforts, media, events, arts and entertainment engagement, and our Silicon Valley initiative
  • Guide Amnesty’s messaging and editorial voice on human rights issues, including support to the Executive Director and serving as an organizational spokesperson
  • Ensure that AIUSA’s events and conferences align with AIUSA’s human rights strategies and goals in order to maximize human rights impact
  • Manage relationships with coalition partners, vendors, and other external relationships
  • Oversee the day-to-day activities of the Impact department, including budgeting, planning, evaluation and learning.

Skills and Abilities:

  • Innovative creative thinker with demonstrated willingness to take risks strategically
  • Exceptional manager in driving performance with experience in building, aligning, mentoring and coaching a team of diverse staff; experience fully engaging in Inclusion, Diversity, Equity and Accessibility principles
  • Leadership skills that motivate teams to bring their best and to focus on positive outcomes to drive the work
  • Skilled and persuasive communicator: written, oral, interpersonal, and presentation
  • Outstanding judgment and creative problem-solving skills, with ability to collaborate across the organization and resolve conflicts among teams
  • Self-aware, self-motivated and self-reliant, with strong resilience and focused on results
  • Ability to make decisions in a changing environment and anticipate future needs
  • Energetic, flexible, and proactive; a good team player eager to collaborate with colleagues on the executive team, the Board of Directors, and with volunteer member leaders
  • Passion for AIUSA’s mission and values


  • Experience and leadership in managing complex teams in a mid to large size organization. Non-profit experience preferred
  • Experience in a senior management role working at the executive leadership level, including with boards of directors
  • Experience designing and leading successful campaigns or advocacy efforts or communications strategies.
  • Demonstrated success in winning significant changes or achieved significant impact through campaigns, advocacy or communications strategies
  • Experience in a global or membership-based organization valued
  • Manages a team of 20-25 people located in New York, Washington, DC, and other offices in the U.S. Travels domestically every month and internationally a few times each year.


AIUSA has engaged Molly Brennan and Turner Delano of Koya Leadership Partners to help in this hire. Please submit a compelling cover letter and resume here.
AIUSA is an equal opportunity employer and strongly encourages applications from people of color, persons with disabilities, women, and LGBT applicant

About Koya Leadership Partners:

Koya Leadership Partners is a retained executive search and human capital consulting firm that partners exclusively with mission-driven clients, institutions of higher education and social enterprises. We deliver measurable results, finding exceptionally talented people who truly fit the unique culture of our clients and ensuring they have the strategies to support them. For more information about Koya Leadership Partners, visit