Chief Growth Officer

Chief Growth Officer

Framework Homeownership LLC

Location Flexible, Massachusetts Preferred   |   July 29, 2020

About Framework

Founded in 2012, Framework was born from a simple idea: every homebuyer should have access to unbiased information about the mortgage process and feel knowledgeable about the responsibilities of owning a home. And more—it should be easy and affordable!

We are proudly pro-homeownership and believe it is a uniquely accessible and powerful way for people to build long term financial security. Leveraging technology as an accelerator, we develop resources that help homeowners improve their quality of life and give them the space to grow into their future, and gain value over time.

Our products

We launched our first homebuyer education course in 2012 using a superior curriculum, personalized learning technology, and the support of our network—lenders, brokers, and nonprofit partners—who believed in our vision for change.

Since our inception, we have shifted the landscape of homebuyer education, reaching 800,000+ homebuyers, and we are just getting started.

This past year has been very important for Framework.

We are seeing the continued success of our online course and we have launched a new initiative designed to provide even more support for both prospective homebuyers and homeowners:

Our latest app, Keep Home, is the first independent mobile app dedicated to empowering first-time and first-generation homebuyers through the entire homeownership journey. Our innovative technology platform provides user with education, resources, advice and explicit tools designed to support a lifetime of smart homeownership.

Our team

As we leverage the power of technology to strengthen communities one homeowner at a time, the individual contributions of our tight-knit team play a vital, daily role in shaping our products and services.

Creative thinking, collaboration, and problem-solving are at the core of the Framework culture, and we’re seeking team members who are passionate about our mission for lasting change.

Now, Framework is seeking a Chief Growth Officer (CGO) to oversee our business growth and accelerate our impact. The CGO is a new role and will be a key member of our Senior Leadership Team (SLT).

For more information on Framework please visit https://www.frameworkhomeownership.org.

The Opportunity

The Chief Growth Officer will lead Framework’s revenue generation and business development efforts, play a key role in business innovation and strategy, and lead a “growth team” of business development, partnerships, and marketing professionals. As a key thought partner to the CEO, the CGO works in close collaboration with the other members of the Senior Leadership Team, including the CFO and CTO, and interfaces with a passionate and involved Board.  A bold thinker and strategic “hands-on” executor, the CGO will live at the nexus of marketing and business development by setting cohesive, large-scale strategy for product development and brand efforts.

The CGO will be responsible for overseeing revenue generation processes, including business development, partnership exploration, partner support, sales coaching, product pricing, and growth marketing across all Framework platforms (Homebuyer Course, Keephome.com). Internally the CGO will lead a growing team of 10 dedicated and talented professionals, including partnerships, business development, and marketing, to achieve short and long-term business goals, leading to expanded reach, diversified revenue streams, and mission-aligned impact.

Responsibilities include, but are not limited to:

Vision 

  • Co-design Framework’s vision for growth (of business and impact), with CEO and SLT, including the development of strategic growth plans and financial roadmaps; be directly responsible for the activation of this vision.
  • Develop and lead our revenue generation and business development strategy and efforts.
  • Work closely with the CTO and Head of Product to cohesively approach product innovation, development, marketing, and sales.
  • Act as key thought-partner to CEO and member of the Leadership Team on company oversight.
  • Lead with a strong data and analysis orientation and a proven ability to drive development decisions and achieve strategic objectives and positioning Framework for growth.

Activation 

  • Identify and execute on innovative ways to grow business, impact, platforms, and partnerships.
  • Be a lead individual contributor on revenue generation.
  • Lead and oversee all sponsored programs, corporate alliance, and brand initiatives, pioneering new strategies and tactics for collaboration and financial growth.
  • Cultivate relationships with key stakeholders and partners.
  • Working closely with the CFO, measure and analyze current revenue streams, offerings, and relationships to optimize our business growth and revenue strategy.
  • Execute a comprehensive, highly collaborative and quantitative approach to deliver sustainable revenue to enable growth in products, programs, and partnerships.

Team Inspiration + Leadership 

  • Lead, inspire and develop Framework’s “growth team” (partnerships, business development, and marketing).
  • Set and ensure achievement of goals and highest standard of performance within team and across the organization.
  • Increase the effectiveness and productivity of the team by serving as a coach, mentor, and team player who motivates team members with energy and passion, ensuring clear expectations and accountability.
  • Model Framework’s core values.
Candidate Profile

Deeply mission-driven with an entrepreneurial mindset, the ideal candidate will be an experienced leader with a minimum of 10 years of proven experience leading business growth – ideally in a social impact, B-Corp, and/or complex professional services and/or start-up environment. The ideal CGO will join us with an understanding of the social impact space, partnership development strategy, sustainable growth planning, and revenue generation and will have a proven track record scaling a high-growth company and/or start-up enterprise. Reporting directly to the CEO, Danielle Samalin, the next CGO will be experienced working cross-functionally with different platforms to create a cohesive growth plan, and proven success selling across a portfolio of complex services is required.

The right candidate will understand the difference between selling for the sake of sales and value creation for stakeholders – the intersection of social mission, business, and consumer value.  Knowledge of homeownership or mortgage industry is a plus.

We seek an exceptional leader believes in an integrative relationship between business development and marketing and who exemplifies the following and personal qualities, skills, and characteristics:

Passion for the Mission

Framework is the social enterprise of two leading national nonprofits whose bottom line is to help build strong communities. And in the end, that’s what it’s all about: building strong communities through the stabilizing force of homeownership. In other words, making the world a better place. The CGO is driven by the desire to work and thrive within a fast-paced, growing, mission-driven social enterprise committed to improving people’s lives, building better communities, and cultivating a vibrant work environment.

Business Acumen

An innovator, the CGO will be results-oriented, using data to drive operational and financial rigor and excellence.  Ability to execute on and motivate a team around growth and sales targets, the CGO can communicate with direction to allocate planning and resources with the core business and end-user experience in mind.  Biased for action, the CGO prioritizes and inspires teams, while identifying and analyzing patterns with a sense of urgency and healthy sense of risk-taking.  The successful candidate will have proven experience growing both B2C and B2B businesses and understands growth engines at B2C and SaaS companies.

Innovative Brand Stewardship

As an ambassador of the Framework brand and sub-brands, such as Keep, the CGO understands partnerships are a cornerstone of our success and will build deep channel partnerships and strategies to expand and grow.  The CGO can compel and inspire a broad audience, building brand recognition across a wide spectrum of internal and external stakeholders. As a customer-centric leader, the CGO is a skilled negotiator and storyteller who can balance contractual obligations to core partners while identifying models towards revenue generation today in preparation for the strategic goals of tomorrow.

Strategic & Leadership

The Chief Growth Officer will be a strategic and visionary leader with a solid understanding of the strategies needed to advance the work of a mission-based organization with an orientation toward growth. An innovative leader, the successful candidate will offer creative ideas to develop, diversify, and promote Framework’s offerings and programs in creative ways to current partners and new audiences.  The CGO will naturally push the organization forward in a collaborative manner to drive deep sustainable growth. The CGO will be a seasoned leader who understands that we must support each other to be courageous in sharing new ideas. An on-going learner, a co-creator, and an accomplice in our success, the CGO will lead with transparency, self-awareness, and a growth-oriented mindset.  As a senior leader, the CGO builds a professional ecosystem where employees, at all levels, can grow and thrive.

Compensation & Benefits

We lead with humanity and understand that self-care is necessary for our employees to bring their authentic selves to the workplace.  As a result, we offer a suite of benefits designed to support our employees’ thriving in the workplace, including but not limited to:

  • Flexible Work Schedules
  • Remote Work
  • Health Plans Incl. Dental and Vision
  • 401(k) Savings Plan
  • 11 Paid Holidays Incl. Election Day
  • Open Vacation
  • 52 Weeks Paid Parental Leave
  • Personal and Professional Growth Opportunities
  • Opportunity to help build and deliver cutting edge, socially driven products from scratch!
Contact

Koya Leadership Partners, the executive search firm that specializes in mission-driven search, has been exclusively retained for this engagement. Malissa Brennan and Amy Sugin are leading this search. To make recommendations or to express your interest in this role please visit this link here. All nominations, inquiries, and discussions will be considered strictly confidential.

At Framework, we don’t just accept difference –we celebrate it, support it, and thrive on it for the benefit of our team, our customers, and the communities we serve. Framework is an equal opportunity employer fully committed to creating an environment and team that represents a variety of backgrounds, perspectives, styles, and experiences.

We encourage all to apply because we believe a diversity of voices leads to better discussions, decisions, and outcomes for everyone. Framework does not discriminate on the basis of race, color, national origin, religion, sex, disability, age, sexual orientation, military status, veteran status, genetic information, gender identity, or any other characteristic protected by applicable federal, state, or local law.

About Koya Leadership Partners

Koya Leadership Partners, a member of the Diversified Search Group, is a leading executive search and strategic advising firm dedicated to connecting exceptionally talented people with mission-driven clients. Our founding philosophy—The Right Person in the Right Place Can Change the World—guides our work as we partner with nonprofits & NGOs, institutions of higher education, responsible businesses, and social enterprises in local communities and around the world.

For more information about Koya Leadership Partners, visit www.koyapartners.com.