Network Leader

Network Leader

Community Foodbank of New Jersey

Hillside, NJ   |   June 29, 2020

About Community Foodbank of New Jersey

In 2020 CFBNJ commemorates 45 years of organizational service to our neighbors. We have a rich history and an incredible journey to reflect on and embrace. As we look eagerly toward our future, it is equally important to understand where we are today. The responsibilities we shoulder with our team, partners and community are as deep and complex as the problem of hunger itself. Yet, our collective focus guides us in our efforts to make a difference with and for our neighbors in need.

Today we are by far the largest organization in NJ addressing the emergency food needs of most of the 900,000 New Jerseyans facing food insecurity. We serve communities across 16 counties and focus on our mission’s three pillars – providing food for immediate need, addressing root causes and engaging, educating and empowering all sectors of society in our efforts. To that end, we deliver the following programmatic responses:

  • Food and services consisting of 51 million meals (FY19) with more than 25% consisting of fresh produce and nearly 70% of the food contributing to a healthy diet.
  • Working to eliminate barriers to food security through financial access and a focus on wellness: our work force development SNAP outreach team and nutrition programs reach thousands of families.
  • Engaging our communities through awareness campaigns, volunteer opportunities, policy advocacy and community partnerships. We reach tens of thousands through our various campaigns and initiatives.

For more information on the Community Foodbank of New Jersey please visit www.cfbnj.org.

The Opportunity

It is through a network of nearly 1,000 community-based organizations across the state that we are able to achieve wide demographic reach and realize a scale of programming. This network has evolved organically and sporadically over the past 45 years. Today, we are at a critical juncture where we are called to better understand the programs we deliver and the partners we engage to better assist our neighbors facing food insecurity. To that end, we are hiring a Network Leader to work in partnership with our staff and the network members to gain a deep understanding of the current capacity of the network and use those insights to maximize the performance of the network in service to our statewide mission.

The Network Leader will initially report directly to the President & CEO and will partner with the Vice President of Programs and Operations to determine if existing network can be improved by incremental or major changes based upon analytic assessment and in line with strategic planning. This allows for efficient and effective planning and implementation of efforts that will positively impact CFBNJ’s network of 800+ feeding programs at both Hillside and Egg Harbor locations. This is a key leadership role that will contribute to the overall strategic goals of the FoodBank and directly impact the organization’s food distribution programs and member agency relations. The network includes member agencies, children’s feeding programs, food pantries, soup kitchens and shelters. This role will oversee a variety of priority projects including moving to a paperless operation, more deeply engaging our agency customers, and participating in ongoing efforts to assess the agency network for the purpose of enhancing and strengthening our partnership efforts to reach our neighbors in need. The Network Leader will also have responsibility for the development and implementation of policies and procedures, recruiting, training and development, and regular monitoring to ensure that each network partner remains in compliance with all applicable Feeding America and government regulations and health codes.

At this critical time for our country, this is an incredible opportunity for an entrepreneurial, systems-oriented professional to have a tremendous impact on the ability of New Jersey to meet the needs of its most vulnerable neighbors.

Key responsibilities include:

Network Management

  • Serve as a key member of the senior management team and provide leadership in decision-making and vision building for the organization.
  • Deepen understanding of network needs and focus on building both network capacity and engagement.
  • Hire, train, supervise, and lead all Agency Relations staff in a manner that promotes maximum competence, effective service delivery and a positive work environment.
  • Establish annual goals and objectives for the team which ensure the accomplishment of the FoodBank’s Strategic Plan.
  • Monitor and improve the food distribution and invoicing processes for member agencies.
  • Actively solicit and enroll new member agencies including facilitating new member orientations.
  • Establish a culture of exceptional customer service.
  • Ensure appropriate agency recognition by planning and conducting annual agency appreciation events.
  • Ensure deep engagement with member agencies through regular, exceptional communication including, but not limited to: attending meetings; developing newsletters; individual and mass emails; agency surveys; etc.

Compliance

  • Actively encourage and support the growth of each agency to increase the overall capacity of the agency network to distribute more food to more people in a safe and timely manner.
  • Physically monitor member agencies within the prescribed timeframe to inspect their facilities and   records and to observe and ensure compliance with all applicable Feeding America, Department of Agriculture and other government regulations and reporting requirements.
  • Ensure compliance with Feeding America minimum food distribution goals for each county.
  • Demonstrate a professional demeanor in interactions with all staff, agencies, program representatives and government officials in ensuring a compliant safe facility and environment.
  • Keep informed and consistently practice the policies and procedures of Feeding America national office, USDA, FDA and government regulations pertaining to food handling, storage, sanitation and disposal.
  • Oversee annual completion of the Feeding America Hunger Study.

Program Management

  • Maintain a deep understanding of the full variety of programming offered by CFBNJ.
  • Monitor and report food distribution monthly as well as other key metrics.
  • Oversee the use of the mobile food pantry to serve areas that would otherwise be underserved.
  • Coordinate with and support the Resource Development Department in the pursuit of all reasonable grants and other funding opportunities for agency-related programs.
  • Maintain regular contact with key community representatives and serve as a liaison between State representatives, Feeding America National Organization and USDA agencies.

Values Leadership

  • Demonstrate a core value of diversity by modeling and ensuring diversity and cultural competency (respect, inclusiveness, reflecting, valuing and welcoming of cultural differences) in all position responsibilities regardless of age, color, disability, gender, gender identity or expression, social class, marital status, national origin, race, ethnicity, religion, sexual orientation, veteran’s status, nationality, age, language, origin or employment status.
Candidate Profile

The ideal candidate will have the following professional and personal qualities, skills, and characteristics:

Passion for the Mission

The Network Leader will demonstrate a passion for the mission of CFBNJ and a commitment to ending hunger. They will embrace the core values of the organization and its commitment to transforming the lives of those in need and will flourish in a mission-driven, business environment. This leader will be driven by the opportunity to grow and maximize the capacity of a statewide network. The Network Leader will understand the value of relationships and will consistently be looking for opportunities for the organization to facilitate both internal and external stakeholders towards increased impact. This leader will be an individual of unquestioned professionalism and trustworthiness.

Strategic Leadership and Management

The Network Leader will be an inspirational leader who is able to quickly establish good working relationships and trust both internally and externally. Working with the President & CEO as a member of the leadership team, they will help to translate data and learnings into actionable items that the Board of Directors and staff can easily act on. The ideal candidate will be able to work independently, deliver high quality results, accomplish goals within set timelines and remain flexible to adjust to changing priorities. With a strong results orientation and proven ability to execute on a vision, the Network Leader will be highly collaborative, skilled at managing in all directions and will approach others with a deep level of respect and curiosity.

Relationship Building and Leading through Influence

The Network Leader will bring strong interpersonal skills and will consistently be looking for opportunities for the organization to facilitate both internal and external stakeholders towards increased impact. They will demonstrate emotional intelligence, a high level of cultural fluency and a deep respect for the communities and partners that the organization works with. The Network Leader will demonstrate a true learning orientation and will model a customer service approach to all of their work. They will be an excellent and persuasive communicator with exceptional written, oral, interpersonal and presentation skills, and possess the ability to inspire an atmosphere of collaboration and partnership across and beyond the organization.

Operational Excellence

The Network Leader will bring experience overseeing a complex operation across multiple stakeholders. With an affinity for systems, they will be energized by identifying ways to increase efficiency across the network using both technology and a process improvement approach.  They will have proven experience using metrics to improve systems and will be skilled at reporting analytics out to key stakeholders (Board of Directors and agency members) in an easy-to-understand format. With a strong attention to detail and exceptional organizational skills, the Network Leader will be motivated to create a top-notch operation that maximizes effectiveness and outcomes.

Contact

Koya Leadership Partners, the executive search firm that specializes in mission-driven search, has been exclusively retained for this engagement. Erin Reedy and Marisa Chock are leading this search. To make recommendations or to express your interest in this role please visit this link or email Erin Reedy at [email protected] or Marisa Chock at [email protected]. All nominations, inquiries, and discussions will be considered strictly confidential.

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The Community FoodBank of New Jersey is an equal opportunity employer and strongly encourages applications from people of color, persons with disabilities, women, and LGBTQ+, and other underrepresented applicants.

About Koya Leadership Partners

Koya Leadership Partners, a member of the Diversified Search Group, is a leading executive search and strategic advising firm dedicated to connecting exceptionally talented people with mission-driven clients. Our founding philosophy—The Right Person in the Right Place Can Change the World—guides our work as we partner with nonprofits & NGOs, institutions of higher education, responsible businesses, and social enterprises in local communities and around the world.

For more information about Koya Leadership Partners, visit www.koyapartners.com.